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Terms of Service

Last updated July 26, 2026

These plain-language terms cover how Vereno works, what you can expect, and what we expect from you. For any active engagement, your signed order controls where it differs from these terms.

01Agreement to these terms

These Terms of Service ("Terms") govern your use of the Vereno website and service. By using the site, booking a call, or engaging Vereno, you agree to these Terms. If you do not agree, do not use the service. In these Terms, "we", "us", and "Vereno" mean the company operating the Vereno service, and "you" means you or the company you represent.

02What Vereno provides

Vereno is an AI sales rep for B2B teams. It sources buyers, runs personalized outreach, books and runs qualified meetings, and turns those conversations into product intelligence for the customer it works for.

Vereno is pre-launch and founder-led. It is offered on a done-for-you basis, priced on delivered qualified meetings rather than as self-serve software. The specific scope, pricing, and service levels for any engagement are set out in a separate order or agreement, which controls if it conflicts with these Terms.

03Eligibility and authority

The service is for business use only. By engaging Vereno, you confirm that you are at least 18 years old and that, if you act on behalf of a company, you have authority to bind that company to these Terms.

04Consent, recording, and your responsibilities

Vereno-run calls are AI-led and recorded, and every participant is told so at booking. Consent is a hard gate: no consent, no call.

If you are a customer, you are responsible for your own contact lists and for making sure that the outreach and calls we run for you comply with the laws that apply to you, including rules on recording consent, electronic communications, marketing, and data protection. You confirm that you have the right to provide any contact or target-market information you give us.

05Acceptable use

You agree not to:

  • Use the service for anything unlawful, deceptive, or harmful.
  • Provide contact data you have no right to use, or ask us to contact people in violation of applicable law.
  • Attempt to disrupt, reverse engineer, or gain unauthorized access to the service or its systems.
  • Use the service to build a competing product.

06Fees and payment

Fees are based on delivered qualified meetings, or as otherwise agreed in your order. Payment terms, what counts as a qualified meeting, and any other commercial details are set out in that order. Fees are exclusive of taxes unless stated otherwise.

07Intellectual property

Our property

Vereno, including the site, the software, the Sales Brain technology, and all related know-how, is and remains our property. These Terms grant you no rights in it except the right to use the service as agreed.

Your data and outputs

As between you and us, you own your data and the market intelligence outputs we produce for your company from your calls. You grant us the rights needed to process that data in order to provide the service. We keep your data isolated per customer and do not use it to serve or train another company's rep.

08Confidentiality

Each side may receive information the other treats as confidential. Both sides agree to use the other's confidential information only to perform under these Terms and to protect it with reasonable care. This does not apply to information that is public, already known, or independently developed without using the other side's confidential information.

09Third-party services

Vereno relies on third-party providers for scheduling, calling, transcription, AI processing, and hosting. Your use of the service may be subject to those providers' terms, and we are not responsible for their acts or omissions beyond our own obligations to you.

10Disclaimers

Vereno is pre-launch and is provided on an as-is and as-available basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

Sales outcomes depend on many factors outside our control. We do not guarantee any specific number of meetings, pipeline, revenue, or result. Any figures shown on the site are illustrative examples, not promises or actual customer data.

11Limitation of liability

To the fullest extent permitted by law, neither side is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our total liability arising out of or relating to the service is limited to the amount you paid us for the service in the three months before the event giving rise to the claim.

12Indemnification

You agree to indemnify and hold us harmless from claims and costs arising out of your breach of these Terms, your misuse of the service, or your violation of law or the rights of others, including claims arising from contact data you provided or outreach you asked us to run.

13Term and termination

Either side may end an engagement as set out in the applicable order, or, if there is no order, on reasonable notice. We may suspend or end access if you breach these Terms or use the service in a way that creates legal or security risk. Provisions that by their nature should survive, such as intellectual property, confidentiality, disclaimers, and limitation of liability, survive termination.

14Governing law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-laws rules. The courts located there have exclusive jurisdiction over any dispute, unless the applicable order says otherwise.

15Changes to these terms

We may update these Terms as the product and the law evolve. When we do, we will change the date at the top. If you keep using the service after a change, you accept the updated Terms.

16Contact

Questions about this policy, or requests about your data, can reach us through the Book a call link, until a dedicated contact address is published.